Delivery Solutions: Omnichannel Digital Fulfillment Platform
Delivery Solutions offers a comprehensive omnichannel digital fulfillment platform featuring provider-agnostic same-day delivery, innovative pickup options including BOPA and curbside, streamlined returns management, branded post-purchase tracking, centralized shipping integration, and optimized routing and scheduling via a single API, all designed to enhance retail fulfillment, customer experience, and operational efficiency, as praised by industry professionals like Jay Rodriguez, Director of Omnichannel Operations.
For Everything After the Sale
Same-Day Delivery
Enhance your deliveries with a provider-agnostic platform that simplifies last mile logistics, automation, and dispatch for reliable delivery.
Pickup
Where cutting-edge technology meets customer-centric service, our suite of Pickup, Buy Online Pickup Anywhere (BOPA), and Curbside products redefine retail fulfillment for an on-the-go world.
Returns
The ultimate portal for hassle-free returns and exchanges. Enhance customer loyalty and streamline inventory management with every transaction.
Post-Purchase
Unify your post-purchase experience by implementing a branded tracking solution that enhances customer communication and transparency while easing operational burdens.
Shipping
A centralized shipping integration platform that empowers retailers to navigate the complexities of logistics with ease.
Routing & Scheduling
Our single API orchestrates and optimizes routes for your private fleet, selecting the ideal delivery partner for each order.
Customer Testimonials
"No technology is good enough for a retailer in 2024 without a strong account management team. Luckily, Megan and crew at Delivery Solutions consistently deliver in a way that allows us to grow together at the velocity we need right now."
Jay Rodriguez
Director of Omnichannel Operations
"Our customers rely on us to provide them with the highest level of service and convenience, and our live tracking page powered by Delivery Solutions is another example of how we are fulfilling that commitment."
Elizabeth Goodbread
Director Of Digital Commerce & Innovation
"Delivery Solutions’ innovative orchestration system coupled with its team’s encyclopedic knowledge, provides us with the nimbleness to quickly solve issues when they arise and get our products to our customers."
Matthew Vorcheimer
VP of Product Management
"We’re happy we made the decision to integrate Delivery Solutions, as they put us in a position to handle record delivery volume and serve our communities when they needed us most."
Chad Petersen
SVP of eCommerce
Capabilities
Boost Your Operational Efficiency
Omnichannel Orchestration
Optimize inventory, reduce transport costs, and keep every channel in sync with our suite of enterprise-grade logistics products.
A Single Integration
Connect every digital storefront, marketplace, and retail location with a straightforward API. It’s the last omnichannel integration you’ll ever have to do.
Tailored Customer Experience
We’re redefining retail by merging online and offline worlds. Take full control of your customer experience to build loyalty with every order.
Smart Insights
Unlock unrivaled insights and capabilities with smart data, including predictive ETA/ETD and customizable delivery zones.
Last-Mile Fulfillment
Whether you need a solution for Returns, Pickup, Shipping, Same-day Delivery, or Fleet—our products work independently and in concert.
One platform, one API
Delivery Solutions provides integrated access to digital and logistics services to keep you ahead of the curve—all with a single API.
Best practices for omnichannel experience
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Preserving Brand Experience in Temperature-Sensitive Food Deliveries
Temperature-sensitive food delivery has become the ultimate test of brand promise.
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The Ultimate Post-Purchase Experience: Control Matters
The moment a customer clicks "Purchase" marks the beginning of your most critical brand experience.
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Why F&B Distributors Are Adding Last-Mile Orchestration to Their Fleet Strategy
When to choose last-mile orchestration over fleet delivery.
Related
Shipping Delays: Why They Happen And How to Manage Them
The article explains that recent unprecedented events like the COVID-19 pandemic and the Russia-Ukraine conflict have caused significant global shipping delays by disrupting supply chains, creating labor shortages, and increasing demand for eCommerce, and it offers insights on the causes and management strategies for these ongoing challenges faced by retailers.
Logistics Blog Articles
This page lists logistics-related blog articles covering topics such as causes and prevention of delivery delays, maintaining brand experience in temperature-sensitive food deliveries, enhancing post-purchase control, last-mile orchestration for food and beverage distributors, benefits of delivery orchestration for retailers, hidden costs of building in-house delivery technology, strategies to compete with Amazon, innovations in rural delivery, managing peak season challenges, optimizing delivery zones, and balancing customer preferences with operational efficiency.
7 Outsourcing Logistics Trends That Create Brand Resilience
The article explains that outsourcing logistics, or using third-party logistics (3PL) providers to manage storage, packing, and shipping, offers businesses cost savings, access to established infrastructure, and improved supply chain efficiency, highlighting seven emerging trends that help companies scale operations and build brand resilience.
Order Management: The Key to Success for Retailers in 2023
Order management is crucial for retailers in 2023 as it oversees the entire post-purchase fulfillment process—from order placement to delivery—ensuring efficient handling of orders across multiple channels, which is essential for scaling businesses, improving customer loyalty, and maintaining competitive advantage, especially given that 42% of US retailers currently have inadequate order management systems.
How to Solve the Last Mile Delivery Problem: Pain Points and Solutions
The article discusses the last mile delivery problem, highlighting how the final stage of shipping—delivering individual packages from local hubs to customers—is disproportionately costly due to multiple small stops, increased customer expectations for fast and free delivery, and challenges like fuel costs and traffic, and explores innovations aimed at optimizing this stage to reduce expenses while meeting consumer demands.
Last Mile Carrier: What Is It, and Why Is One Essential?
A last mile carrier is a courier responsible for delivering products from a distribution hub or factory directly to the end customer, playing a crucial and costly role in ensuring timely, accurate deliveries especially during peak seasons, and involving major companies like UPS, FedEx, and USPS.