Product - Delivery Management
The Product - Delivery Management platform offers a provider-agnostic solution that streamlines last-mile logistics through features like same-day delivery, centralized shipping integration, advanced routing and scheduling, intelligent dispatch orchestration, flexible order batching, configurable pickup locations, and customizable delivery coverage, enabling retailers to enhance omnichannel strategies, optimize fleet management, and connect seamlessly with diverse delivery service providers for reliable, efficient, and scalable delivery operations.
Effortless Delivery Management
Enhance your deliveries with a provider-agnostic platform that simplifies last-mile logistics, automation, and dispatch for reliable delivery.
Delivery Management Solutions
Same-Day Delivery
Empower your retail strategy with same-day and next-day delivery solutions, seamlessly integrating into your omnichannel approach to exceed modern consumer expectations. Enhance loyalty and drive efficiency across all channels, from online to in-store.
Shipping
With a centralized integration platform, retailers can efficiently manage and optimize shipping processes. Through direct connections with shipping carriers and third-party multi-carrier engines, enterprises gain a competitive edge.
Routing & Scheduling
Manage your in-house fleet and unify your dispatch operations. Boost deliverability without substantial costs or lengthy implementations. Vehicle Routing and Scheduling includes advanced features like customizable parameters and rules for drivers and vehicles.
Gateway to Unified Commerce
Connect effortlessly with last-mile Delivery Solutions Providers (DSPs), offering unparalleled coverage, including white-glove, threshold delivery, big & bulky, grocery, autonomous delivery, and more.
One Platform, World-Class Capabilities
Intelligent Orchestration
Design a unique dispatch strategy using conditions-based rulesets for batching, provider selection, and scheduling. Attributes can be based on DSP coverage, price, speed, and more.
Flexible Order Batching
Provide more control to dispatch, DSP selection, and phases of order processing with batching. Orders in a batch can be processed automatically and sorted by a range of attributes.
Pickup Locations
Pickup locations are configurable for DSPs, depending on your business and operations. Locations can be set at storefronts, warehouses, or distribution centers.
Custom Coverage
Retailers can set a specific coverage radius and customize delivery eligibility using polygons, zip codes, and even blacklist specific zones from coverage.
Delivery Assurance
Confirm coverage eligibility before submitting an order. Retail staff can check and confirm delivery options for orders placed in-store versus online.
Analytics & Insights
Pre-configured reports help manage business out-of-the-box. Continually improving models referencing historical data on deliveries provide insight to ETA/ETD throughout the platform, and are exportable to BI tools or Excel.
Customer Testimonials
"No technology is good enough for a retailer in 2024 without a strong account management team. Luckily, Megan and crew at Delivery Solutions consistently deliver in a way that allows us to grow together at the velocity we need right now."
— Jay Rodriguez, Director of Omnichannel Operations
"Our customers rely on us to provide them with the highest level of service and convenience, and our live tracking page powered by Delivery Solutions is another example of how we are fulfilling that commitment."
— Elizabeth Goodbread, Director Of Digital Commerce & Innovation
"Delivery Solutions’ innovative orchestration system coupled with its team’s encyclopedic knowledge, provides us with the nimbleness to quickly solve issues when they arise and get our products to our customers."
— Matthew Vorcheimer, VP of Product Management
"We’re happy we made the decision to integrate Delivery Solutions, as they put us in a position to handle record delivery volume and serve our communities when they needed us most."
— Chad Petersen, SVP of eCommerce
Related
How to Solve the Last Mile Delivery Problem: Pain Points and Solutions
The article discusses the last mile delivery problem, highlighting how the final stage of shipping—delivering individual packages from local hubs to customers—is disproportionately costly due to multiple small stops, increased customer expectations for fast and free delivery, and challenges like fuel costs and traffic, and explores innovations aimed at optimizing this stage to reduce expenses while meeting consumer demands.
Shipping Delays: Why They Happen And How to Manage Them
The article explains that recent unprecedented events like the COVID-19 pandemic and the Russia-Ukraine conflict have caused significant global shipping delays by disrupting supply chains, creating labor shortages, and increasing demand for eCommerce, and it offers insights on the causes and management strategies for these ongoing challenges faced by retailers.
Delivery Solutions: Omnichannel Digital Fulfillment Platform
Delivery Solutions offers a comprehensive omnichannel digital fulfillment platform featuring provider-agnostic same-day delivery, innovative pickup options including BOPA and curbside, streamlined returns management, branded post-purchase tracking, centralized shipping integration, and optimized routing and scheduling via a single API, all designed to enhance retail fulfillment, customer experience, and operational efficiency, as praised by industry professionals like Jay Rodriguez, Director of Omnichannel Operations.
Roadie: A Delivery Provider Spotlight
The article highlights Roadie, a UPS-owned crowdsourced delivery platform integrated with Delivery Solutions, which enables retailers to offer flexible, rapid same- and next-day local delivery—often within two hours—across 97% of U.S. households and up to 100 miles from pickup points, thereby extending last-mile delivery reach beyond typical urban limits and enhancing customer experience through customizable, omnichannel logistics.
7 Successful Delivery Businesses (and How To Start Your Own)
The article discusses the booming demand for delivery businesses, driven by a permanent shift toward online shopping accelerated by the COVID-19 pandemic, highlights various successful delivery service types, and offers guidance on how to start your own delivery business to capitalize on the growing $150 billion-plus food delivery market and expanding ecommerce sector projected to reach $5.4 trillion by 2026.
Logistics Blog Articles
This page lists logistics-related blog articles covering topics such as causes and prevention of delivery delays, maintaining brand experience in temperature-sensitive food deliveries, enhancing post-purchase control, last-mile orchestration for food and beverage distributors, benefits of delivery orchestration for retailers, hidden costs of building in-house delivery technology, strategies to compete with Amazon, innovations in rural delivery, managing peak season challenges, optimizing delivery zones, and balancing customer preferences with operational efficiency.