Curbside Pickup
The Curbside Pickup platform enhances customer convenience and eases delivery demands by providing real-time opt-in tracking with automatic ETA alerts to store staff and geofencing technology that detects customer proximity within designated pickup zones, enabling faster, seamless order handoffs directly to customers.
Give your customers flexibility and reduce strain on your delivery resources.
Real-Time Alerts
Real-time opt-in customer tracking lets each location know when customers are coming to the store.
Our platform sends automatic ETA alerts to store-level team members. Reduce wait times and create a seamless pickup experience for everyone.
Geofencing
Geofencing technology can display when the customer passes the store location threshold and even where the customer is located within the designated curbside pickup areas. This reduces the steps customers have to take, reducing wait times to minutes or seconds; allowing store team members to bring the order directly to the customer without delays.
Related
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The article argues that omnichannel distribution, which offers customers flexible options like rerouting packages or in-store pickup, is essential for modern retailers to enhance customer experience and reduce costly delivery failures, especially given the traditionally expensive, fragmented, and non-digitized logistics industry that adds 5–15% to product prices and resists rapid change.