Delivery Solutions at BlueYonder ICON 2023
Delivery Solutions at BlueYonder ICON 2023 showcases an Omnichannel Experience Management platform offering comprehensive logistics, same-day delivery, shipping, specialty handling, real-time tracking, customer communications, cross-marketing, returns, replacements, and curbside services designed to enhance eCommerce conversions through AI-powered analytics and seamless store operations.
Join Us at BlueYonder Icon 2023!
May 2-5, Mandalay Bay Resort Las Vegas
Meet Us At BlueYonder's Supply Chain and Retail Conference
What's Missing in your eCommerce Tech Stack?
Our Omnichannel Experience Management (OXM) curates unique branded experiences for your customers through a single platform, orchestrating logistics, post-purchase, returns, and pickup solutions. Out-of-the-box, our platform provides a fully managed service, unparalleled analytics, AI-powered predictive assurance, and store operations.
Increase conversions with enhanced omnichannel experiences
- Logistics
- Post Purchase
- Returns
- Pickup
Same Day
- Immediate, Scheduled, Batched
- Worldwide Coverage
- IoT, Autonomous, Drones Learn More
Shipping
- Ship from Store or DC
- Smart Orchestration
- Provider Agnostic Ecosystem Learn More
Specialty
- Big & Bulky
- DTC
- Retail, Grocery, Medical Learn More
Visibility and Tracking
- Real-Time Tracking
- Brand Hosted Tracking Page
- White-Glove Delivery
Customer Communications
- Voice and Text Driver Communication Where Available
- Updates & Notifications
- Geofencing
Cross Marketing
- Re-Marketing Opportunities
- Product Up-selling
- Revenue Generation Learn More
Returns
- Same Day, Scheduled Pickup
- Label-less, Unpackaged, Drop-off
- Full Suite Returns Management
Replacements
- Exchanges
- Disposition
- Resale Learn More
Curbside
- Real-Time Tracking
- Automatic ETA Alerts
- Geofencing Technology Learn More
In-Store
- Give Customers Control
- Lower Costs on Shipping
- Prevent Theft and Loss Claims Learn More
BOPA
- Storage Lockers & Alternate Locations
- Click and Collect Experiences
- Reduce Shipping Costs Learn More
ICON 2023, May 2-5, Las Vegas
Book a meeting
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Who's Going to be at ICON
Meet the team members who will be at the conference
- Sam Glasman - Director of Partnerships
- Justin Corbel - VP Sales
- Courtney Catron - Enterprise Account Executive
Made For Enterprise Retail
Our OXM Platform is partnered with the best carrier and partner network.
Our 150+ API connections straight out of the box
Our software is trusted by the world's largest businesses.
What’s powering your last mile?
What is OXM?
Our Omnichannel Experience Management (OXM) Platform curates unique branded experiences for your customers through a single platform orchestrating logistics, post-purchase, returns, and pickup solutions.
Adding an OXM means
- New Revenue Channels
- A One Stop Solution
- Rapid Go-To-Market
Don't want to wait for Icon?
Let's Talk! Whether you are an enterprise retailer, integration partner or a logistics carrier. We'd love to start a conversation.
Related
Retail Management Blog Articles
The Retail Management Blog Articles page offers a curated list of posts addressing various aspects of retail delivery and management, including causes and solutions for delivery delays, maintaining brand experience in temperature-sensitive food deliveries, enhancing post-purchase control, last-mile orchestration strategies for F&B distributors, benefits of delivery orchestration for retailers, hidden costs of building in-house delivery technology, competing with Amazon's impact, innovations in rural delivery, strategies to ease peak season pressures, optimizing delivery zones, and balancing customer preferences with operational efficiency.
Why Omnichannel Distribution is No Longer Optional
The article argues that omnichannel distribution, which offers customers flexible options like rerouting packages or in-store pickup, is essential for modern retailers to enhance customer experience and reduce costly delivery failures, especially given the traditionally expensive, fragmented, and non-digitized logistics industry that adds 5–15% to product prices and resists rapid change.
Order Management: The Key to Success for Retailers in 2023
Order management is crucial for retailers in 2023 as it oversees the entire post-purchase fulfillment process—from order placement to delivery—ensuring efficient handling of orders across multiple channels, which is essential for scaling businesses, improving customer loyalty, and maintaining competitive advantage, especially given that 42% of US retailers currently have inadequate order management systems.
What Are Retail Operations? Top Challenges and Solutions
Retail operations encompass the complex, multifaceted processes involved in running a retail business—from sourcing and inventory management to order fulfillment and delivery—with the primary goal of providing a seamless, efficient customer experience while maximizing profitability, supported by various tools, technologies, and strategic partnerships.
7 Outsourcing Logistics Trends That Create Brand Resilience
The article explains that outsourcing logistics, or using third-party logistics (3PL) providers to manage storage, packing, and shipping, offers businesses cost savings, access to established infrastructure, and improved supply chain efficiency, highlighting seven emerging trends that help companies scale operations and build brand resilience.
Shipping Delays: Why They Happen And How to Manage Them
The article explains that recent unprecedented events like the COVID-19 pandemic and the Russia-Ukraine conflict have caused significant global shipping delays by disrupting supply chains, creating labor shortages, and increasing demand for eCommerce, and it offers insights on the causes and management strategies for these ongoing challenges faced by retailers.